Versand
Shipping and Delivery Policy
Last Updated: September 19, 2026
This Shipping and Delivery Policy applies to orders placed through our online store operated by:
ARLA FOODS AMBA
Business unit: Arla Foods amba, Inbound Logistics DK
CVR number: 25313763
P-number: 1025433714
Business address: Sønderhøj 14, 8260 Viby J, Denmark
Email: noodokkaewza1212@gmail.com
1. Shipping Destinations
We currently provide delivery to the countries and regions available for selection during checkout.
Orders can only be shipped to a valid delivery address within an available shipping destination.
2. Order Processing Time
Orders are generally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed.
Business days exclude weekends and public holidays.
During periods of high order volume or public holidays, processing may take longer than usual.
3. Estimated Transit Time
After your order has been dispatched, the estimated transit time is:
8–15 business days
Therefore, the estimated total delivery time, including processing and transportation, is approximately:
9–18 business days
All delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, customs procedures, public holidays or other circumstances outside our reasonable control.
4. Shipping Costs
We provide free standard shipping on eligible orders.
Unless otherwise clearly stated during checkout, there is no minimum order value required for standard free shipping.
Any applicable shipping charges will be clearly displayed before you complete your purchase.
5. Order Tracking
When tracking information is available, customers will receive a shipping confirmation containing the relevant tracking details after the order has been dispatched.
Please allow some time for the carrier's tracking system to update after receiving your tracking information.
6. Delivery Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
Please carefully check your shipping information before completing your purchase.
If you discover an error in your delivery information, contact us as soon as possible at:
We will make reasonable efforts to update the address before dispatch, but we cannot guarantee that changes can be made once an order has entered the shipping process.
7. Delivery Delays
Occasionally, deliveries may be delayed due to circumstances outside our reasonable control, including:
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carrier delays;
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severe weather;
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public holidays;
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customs or border processing;
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transportation disruptions; or
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unusually high shipping volumes.
If your order experiences a significant delay, please contact us and we will assist you in checking the shipment status with the carrier.
8. Lost or Missing Packages
If your tracking information shows unusual delays or you believe your parcel has been lost, please contact us at:
We will investigate the shipment with the relevant carrier and provide an appropriate solution in accordance with applicable consumer law.
9. Damaged or Incorrect Deliveries
Please inspect your order after delivery.
If your package or product arrives damaged, defective, incomplete, or you receive an incorrect item, please contact us as soon as possible at:
Please include your order number and, where appropriate, photographs showing the issue so that we can review the situation.
10. Returns
Returns are handled separately under our Return and Refund Policy.
Customers should contact us before returning any product. The applicable return address and return instructions will be provided by us after the return request has been reviewed and accepted.
Please do not send a return to our registered business address unless we specifically instruct you to do so.
11. Contact Information
For questions regarding shipping, delivery, tracking or missing parcels, please contact:
ARLA FOODS AMBA
Business unit: Arla Foods amba, Inbound Logistics DK
CVR number: 25313763
P-number: 1025433714
Address: Sønderhøj 14, 8260 Viby J, Denmark
Email: noodokkaewza1212@gmail.com